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Every year, as we approach the anniversary of the terror attacks of September 11, 2001, I think back to what I was doing that day. In fact, I was in Florence. So this year I thought I would share my recollections of the event from the perspective of a tourist in Italy. This may not be all that interesting to you, but I felt it important to get it down on paper/screen before I forget.
The thing that I remember most about 9-11 was that it was a beautiful fall day in Florence. I was in Italy to do research for The Unofficial Guide to Central Italy, but was spending a good chunk of my time in Florence, staying in a different hotel almost every night and day-tripping to other towns. That Tuesday morning, I woke up early at the suburban hotel I had tested out for the evening, re-packed my bags, and hopped on a bus north to Florence, where I checked in at the Hotel Botticelli, a nice boutique hotel near the San Lorenzo Market (Mercato Centrale). I left my luggage in my room and went out to explore some more of Florence before I picked up my sister, a photographer, at the airport later that day.
I recall doing a number of hotel and B&B inspections that day, as well as some shopping and touring around the San Lorenzo district. It was a carefree day – remember, the time difference was six hours. I bought some boots and this corduroy number that seemed pretty chic at the time. I ate gelato. I strolled over to the Duomo, snapped photos, dodged motorini, and just enjoyed the sunny cool breezes and other autumnal goings-on the city. There were certainly many tourists in Florence in mid-September, but fewer than I had spotted a year before during the summer. Life was good.
At about 2pm, I hopped in a cab and headed to Peretola Airport, where I was to pick up my sister when her flight arrived at 3pm (approximately 9am New York time). I hung out in the terminal, had an espresso. Her flight arrived about 15 minutes late. We hugged each other and proceeded to get in another cab to head back to Hotel Botticelli.
On the taxi ride back, the driver kept fiddling with the radio. We were hearing bits and pieces of English coming out of the radio…”World Trade Center”…”terrorism”…but couldn’t tell what was going on. The driver was obviously trying to find a station that wasn’t broadcasting the news, which was being translated simultaneously, thereby allowing bits of English to come through. My sister asked me what was going on in the news as she had been on a flight for hours and felt out of touch.
“Oh…I don’t know,” I said. “Last night I was watching the Miss Italia contest. Then there was something about the head of the Northern Alliance in Afghanistan being assassinated. I don’t really know who that is but it was a big headline in the news over here.”
“Well, it sounds like something is going on at the World Trade Center in New York,” she said.
“Oh…I think that they’re just playing back the broadcast from when it was bombed in ’93. I think that Sheik’s trial is coming up or something.”
“No,” my sister said. “I think there’s something going on right now at the World Trade Center.”
By the time we thought to listen to the radio more diligently, we were already at our hotel. The driver, wiping sweat off his brow, eagerly helped us with our bags, took our money, and sped away.
As we entered the hotel, everyone was standing around the television in the lobby. The manager said to us, “I am so sorry. One of your towers is about to fall.” We didn’t understand what he meant until we watched the TV for ourselves. Sure enough, the first tower did fall. After gawking silently for a good half-hour with the rest of the hotel’s clientele and nearby shopkeepers, we headed up to our room, plopped down on the bed, and turned on the TV, unable to move for hours.
But, we had to go to dinner eventually. Bleary-eyed from watching hours of the same footage and the new scroll ticker on CNN International, we slowly made our way out of the hotel to look for food. We ended up at Trattoria ZáZá, a congenial spot just steps from the hotel that specialized in Florentine and Tuscan home cooking. I remember I had the pappa al pomodoro (bread and tomato soup). ZáZá was the perfect speed for us that night – mostly heavy on other tourists, but extremely friendly. Our minds were focused on the food and service for a brief moment in time. Then we had to walk back to our hotel, where we watched another couple of hours of TV before passing out into an uneasy (and, for my sister, jet-lagged) sleep.
The next morning, we scrambled to the newsstand to see if we could get an English-language newspaper. There was one USA Today left and we devoured it from cover to cover as we sipped cappuccinos at some unknown caffè. We became popular with other tourists, too, who wanted to borrow our paper or just chat with us about the day before’s catastrophic events.
I felt a definite camaraderie with my fellow Americans on September 12. In addition to feeling dumbstruck, all of us also felt a little guilty for being away from the U.S. and for being on vacation. We felt guilty about proceeding to go on our tours. And most of all, we were frustrated that we were unable to reach loved ones. Phone lines were clogged and it was almost impossible to get a terminal at an internet café.
The Italian people were incredibly gracious and warm on September 12, too. That shouldn’t come as a surprise. But it did my heart some good to see signs posted in English on the storefronts along the Ponte Vecchio that read, “We stand with our American brothers and sisters.” There was an incredible outpouring of sympathy from everyone we met, even though nothing had actually happened to us personally. Although I was far away from home, I felt at home being in Italy. (I don’t think many American travelers realize it, but Italians and Americans have a special bond. It’s rare when I meet an Italian who doesn’t have a brother or a cousin living in the States.)
My sister and I spent September 12 getting on with our travels of Florence. To take our minds off of things, we hiked up to the beautiful church of San Miniato al Monte, where there is a spectacular view of the Duomo and the rooftops of Florence.
That evening, a candlelight vigil in Piazza della Signoria drew thousands. I can’t remember much of the service other than that the head of the Jewish community in Florence spoke. Some woman from the English community sang “Where Have All the Flowers Gone?” It seemed as if the whole city was in mourning that night and were gathering around travelers and expats for support.
Last Updated: September 11, 2021